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- 24 hour call out - 365 days a year - London & surrounding areas

Cookie Policy

Last updated: 30 September 2026

This Cookie Policy explains how Tumbridge Home Services Ltd (“THS”, “we”, “us” or “our”) uses cookies and similar technologies on thsltd.co.uk.

What Are Cookies?

Cookies are small files or pieces of information placed on or accessed from your computer, smartphone or other device when you visit a website.

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Cookies and similar technologies can help websites operate correctly, remember preferences, understand how visitors use a website, improve services and measure advertising.

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Similar technologies may include pixels, tags, local storage, scripts and software development technologies that perform comparable functions.

Types of Cookies We May Use

Strictly Necessary Cookies

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These cookies are required for the website to function correctly.

They can be used for purposes such as:

  • Website security.

  • Fraud prevention.

  • Maintaining sessions.

  • Remembering privacy and cookie choices.

  • Loading and operating essential website functionality.

  • Processing information specifically requested by a visitor.

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Because these technologies are necessary to provide the website or a service requested by you, consent may not always be required for them.

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Functional Cookies : 

These allow the website to remember choices and provide additional functionality.

They may include:

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  • Language or display preferences.

  • Location preferences.

  • Form functionality.

  • Chat or messaging tools.

  • Enhanced website features.

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Where required by law, these cookies will only be activated after consent.

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Analytics and Performance Cookies : 

These help us understand how visitors use our website.

They may collect information including:

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  • Pages visited.

  • Time spent on pages.

  • How visitors reached the website.

  • Browser and device information.

  • General website interactions.

  • Errors or performance problems.

  • Approximate geographical information.

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We may use services such as Google Analytics, Wix analytics or similar services.

Where consent is required, these technologies will not be activated unless you accept the appropriate cookie category.

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Advertising and Marketing Cookies

These technologies can be used to:

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  • Measure advertising campaigns.

  • Record conversions.

  • Show more relevant advertising.

  • Limit the number of times an advertisement is shown.

  • Build audiences for advertising.

  • Understand interactions with advertisements.

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Depending on the marketing services we use, providers could include Google, Meta/Facebook or other advertising platforms.

These are non-essential technologies and will only be used where the necessary consent has been obtained.

Third-Party Services

Our website may contain features or content supplied by third parties.

Depending on the website features in use, these may include:

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  • Wix.

  • Google Analytics.

  • Google Ads.

  • Google Maps.

  • Google reCAPTCHA.

  • Meta/Facebook.

  • Instagram and other social media services.

  • YouTube.

  • WhatsApp.

  • Online booking services.

  • Customer enquiry and contact-form providers.

  • Payment services.

  • Email marketing providers.

  • Job-management or customer-management platforms.

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These providers may place or access cookies or similar technologies subject to your consent where required.

Third-party providers may process information in accordance with their own privacy policies.
 

Cookie Consent

When you first visit our website, you may be presented with a cookie consent banner.

You can choose whether to allow non-essential cookies.

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Where consent is legally required, non-essential cookies should not be activated until you have made an affirmative choice to accept the relevant category.

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  • You may be given options including:

  • Accept All.

  • Reject All non-essential cookies.

  • Manage Preferences.

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Your choice may itself be stored using a necessary cookie so that the website remembers your preference.

Changing Your Cookie Preferences

You can change or withdraw your cookie consent at any time using the cookie settings or privacy settings made available on our website.

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Withdrawing consent does not affect the lawfulness of processing that took place before consent was withdrawn.

You can also configure your web browser to block, restrict or delete cookies.

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Blocking certain cookies may affect how parts of our website work.

Updates to This Cookie Policy

We may update this Cookie Policy when:

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  • Website functionality changes.

  • New services are introduced.

  • Cookies or tracking technologies change.

  • Legal or regulatory requirements change.

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The latest version will be published on our website with the revision date shown above.

Contact Us

For questions about our use of cookies or personal information, contact:

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